My PDF Reports Come Out As Gibberish

PDF Gibberish

When saving a report as a .PDF, the user must make sure they are opening with Adobe Reader. The most common mistake is opening a .PDF with your browser. See sample below:

PDF Correct and Incorrect

First, make sure that you have Adobe Reader installed, if not, you can obtain Adobe Reader free here:

If it is installed, make sure to point to Adobe Reader. This can be done by selecting the “Open With” dropdown and select “Adobe Reader.” (see above)

If Adobe Reader is not available on the list, then click “other” and then “Browse…”

Open With Other


Browse Other

In Windows 7, navigate to C:\Program Files (x86)\Adobe\Reader 10.0\Reader and select AcroRd32 or AcroRd32.exe

In Windows XP, navigate to C:\Program Files\Adobe\Reader 10.0\Reader and select AcroRd32 or AcroRd32.exe

Path to Reader

If you have any difficulties, please contact your IT technician.


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