When saving a report as a .PDF, the user must make sure they are opening with Adobe Reader. The most common mistake is opening a .PDF with your browser. See sample below:
First, make sure that you have Adobe Reader installed, if not, you can obtain Adobe Reader free here: http://get.adobe.com/reader/
If it is installed, make sure to point to Adobe Reader. This can be done by selecting the â€œOpen Withâ€ dropdown and select â€œAdobe Reader.â€ (see above)
If Adobe Reader is not available on the list, then click â€œotherâ€ and then â€œBrowseâ€¦â€
In Windows 7, navigate to C:\Program Files (x86)\Adobe\Reader 10.0\Reader and select AcroRd32 or AcroRd32.exe
In Windows XP, navigate to C:\Program Files\Adobe\Reader 10.0\Reader and select AcroRd32 or AcroRd32.exe
If you have any difficulties, please contact your IT technician.