you can now look-up gmail threads from SE
enable the option from the Settings page – see attached/embedded screenshot below
on the customer view, click the envelope icon to look-up all email threads for the respective email address.
Knowledge Base
you can now look-up gmail threads from SE
enable the option from the Settings page – see attached/embedded screenshot below
on the customer view, click the envelope icon to look-up all email threads for the respective email address.