you can now look-up gmail threads from SE
enable the option from the Settings page – see attached/embedded screenshot below
on the customer view, click the envelope icon to look-up all email threads for the respective email address.
![](http://blog.showroomexchange.com/wp-content/uploads/2019/07/2019-07-22_18-43-22-1024x635.jpg)
![](http://blog.showroomexchange.com/wp-content/uploads/2019/07/2019-07-22_18-45-53-1024x581.jpg)
Knowledge Base
you can now look-up gmail threads from SE
enable the option from the Settings page – see attached/embedded screenshot below
on the customer view, click the envelope icon to look-up all email threads for the respective email address.