Hover over “Setup Categories” and click on “settings.”
Enter your new password and confirm it and the highlighted fields below. Once completed, click “Save My Options” confirm the change.
My Customer has Multiple Contacts; How Do I Send a Personalized Bulk Email to All?
On the customer page, prior to clicking on the “personalized bulk email” button, click the drop down menu to choose “use email or fax of all contacts.” Unless this setting is specified, showroom exchange defaults to sending the PBE to the customer’s primary contact only.
FASTEST method for getting i.t./technical help
We have just completed the implementation of a more responsive support structure. We are now able to centrally monitor and manage all support requests.
There are now a couple of options for requesting help:
1. Emailing help@showroomexchange.com or
2. Visiting http://support.readytoview.com and entering your request there. Please email us if you do not have a login for the http://support.readytoview.com website and we will reply with your credentials.
An advantage to using this new support-system is that you will be able to log into the support site and check the status of your request in real-time. You will also be able to update your request and access past issues for reference or to address billing related Qs from your accounting department.
For a short tutorial on how the support site works, please click on this link to view a brief 1 minute demo:
http://www.readytoview.com/tutorials/help/
Call us if you are interested in our IT services:
213 438 0600 x22