Due to numerous requests by our clients; we have changed the default calculation for Open Order$.
When a negative invoice (or credit memo) is entered into Showroom Exchange, the â€œOpen$â€ amount will be revised to show that negative invoice.
Since the good are returned (a negative invoice or credit memo was entered), the remaining balance must be addressed by:
– entering a cancellation (revision) for the open balance with the appropriate reason
– entering another invoice
Previously, when a negative invoice was entered, the â€œOpen$â€ amount did not change.
If for any reason you would like to change your showroomâ€™s open order calculations back to the old version, simply email your request to firstname.lastname@example.org